Shipping Policy
Effective Date: July 2026
Thank you for your RadRack order. Here's everything you need to know about how we ship.
Order Processing
Orders are typically processed within 3–5 business days of purchase. Pre-orders will be processed and shipped once the product is available. You will receive an email notification when your order ships.
Shipping Methods
We ship via major carriers including UPS, FedEx, and USPS. The available shipping methods and rates will be displayed at checkout based on your location and order details.
Delivery Estimates
Domestic delivery typically takes 5–10 business days after shipment, depending on your location and the carrier. Expedited shipping options may be available at checkout. Delivery estimates are not guaranteed and may vary during peak seasons or due to carrier delays.
Tracking Information
Once your order ships, you will receive a confirmation email with a tracking number. Use this number on the carrier's website to monitor your shipment in real time.
Shipping Delays
682 Dreams LLP is not responsible for shipping delays caused by carriers, weather events, natural disasters, or other circumstances beyond our control. If your shipment is significantly delayed, please contact us and we will do our best to assist.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [email protected]. Please include your order number and photos of any damage. We will work with you to resolve the issue promptly.
International Shipping
International shipping is not currently available but may be offered in the future. Sign up for our newsletter to be notified when international shipping becomes available.
Accurate Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. 682 Dreams LLP is not responsible for orders shipped to incorrect addresses provided by the customer. Address changes after an order has shipped may not be possible.
Questions?
Contact us at [email protected] or visit our Contact page.