Policies

Everything you need to know about your rights, our responsibilities, and how we do business.

How we collect, use, and protect your personal information, including SMS and email marketing.

Mobile Messaging Terms

SMS program details — opt-out, STOP/HELP, message frequency, carrier info, and your rights.

Terms & Conditions

Website use, product descriptions, intellectual property, and governing law.

Shipping Policy

Processing times, delivery estimates, tracking, and lost shipments.

Returns & Refunds

Pre-order cancellations, return eligibility, and refund processing.

Limited Warranty

Manufacturer defect coverage, exclusions, and how to file a claim.

Installation & Safety

Proper installation, vehicle compatibility, and height clearance guidelines.

Dealer Information

Wholesale inquiries, dealer application, and retail partnership details.

Intellectual Property Notice

RadRack™, 682 Dreams™, logos, photographs, videos, graphics, product designs, website content, and marketing materials are the intellectual property of 682 Dreams LLP and may not be reproduced, distributed, or used without prior written permission. RadRack™ is protected by U.S. patent rights and other applicable intellectual property laws.

SMS Privacy Policy

By opting in to SMS communications, you consent to receive messages from 682 Dreams / RadRack including product announcements, shipping updates, dealer notifications, promotions, and launch announcements. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. Phone numbers are never sold or shared with third parties for marketing purposes.

Media & Press

For interview requests, product photography, logos, press kits, product information, event appearances, and collaboration requests — please direct all inquiries through our Contact page or Media Inquiry form.